Coaches: settings, team, roles and branding
Settings is at the bottom of the sidebar. It has two groups: Account (yours, across every workspace) and Workspace (shared by the team).
Most pages have Save changes and Reset at the top.
Account settings
Profile
- Photo, name and email. Your role in the workspace is shown but is managed by workspace admins.
- Changing your email: an approval link is sent to your current email address first. The email only changes after you click it. This protects the account if someone else gets into a signed-in session.
Security
- Password: enter your current and new password, then Change. Changing it signs you out everywhere else.
- If you signed up with Google or Apple and have no password, click Set a password. A link is emailed to you.
- Connected accounts: connect or disconnect Google and Apple. Set a password before disconnecting your only sign-in method.
- Sessions: see where you are signed in. Sign out a single device, or Sign out others.
Preferences
- Appearance: System, Light or Dark.
- Your timezone: used for due times and digests. Personal, not shared.
- Message dock: show or hide the floating Messages button.
Notifications
Your own choices, not the workspace’s. In-app notifications are always on.
| Category | Default for coaches |
|---|---|
| Messages | Push and email |
| Check-ins, Programs, Nutrition, Habits and streaks, Client activity | In-app only |
| Billing, Onboarding, Digests, System |
- Push needs “Notifications in this browser” turned on, on the same page.
- Telegram becomes available after you connect Telegram under Integrations.
Agent
Personal preferences for the Agent. See The Agent and AI credits.
Privacy
Manage opens your cookie and analytics choices.
Workspace settings
General (Owner or Admin to edit)
- Workspace name and URL. Changing the URL breaks existing links.
- Workspace logo. Shown as a circle across the dashboard, your public profile and client emails.
- Brand color. Used on your public package and onboarding pages.
- Danger zone (Owner only): Delete workspace. The workspace is removed after 30 days. Keep workspace cancels the deletion before then.
Images must be JPEG, PNG, WebP or GIF, up to 10 MB.
Public profile (Owner or Admin)
Your public page lives at straton.fit/@your-workspace and lists your visible
packages and digital products.
| Section | Details |
|---|---|
| Publish | Turn the page on or off. Copy or view your link |
| Cover image | A wide banner. Keep important content near the centre |
| Invitation photo | The full-screen photo a client sees in the app when they open your invitation |
| Profile | Tagline (80 characters), bio (280), location |
| Stats | Up to 4, for example “500+” and “Clients coached” |
| Certifications | Up to 12, with issuer, year and an optional link |
| Testimonials | Up to 12. Quote, photo, or before and after photos |
| Links | Instagram, TikTok, YouTube, X, Facebook, LinkedIn, Threads, WhatsApp, Website |
Email (Owner or Admin, Studio)
Sender name is the name clients see in their inbox on emails from your workspace. Replies go to the coach who sent the email.
- Up to 40 characters, standard Latin characters, no @, quotes or angle brackets.
- Names that could be mistaken for Straton or a system address are rejected, for example anything containing “support”, “billing” or “admin”.
- On Starter and Pro, client emails are sent under the Straton name.
- Account emails (verification, password reset, billing) always come from Straton.
Billing
Members (Owner or Admin, Studio)
Also reachable from Team in the sidebar.
Inviting a member
- Click Invite member.
- Enter their email and choose a role.
- Click Send invitation.
The person gets an email with a link to join. They must sign in with the email address the invitation was sent to. Invitations expire after 7 days. From Pending invitations you can Resend email or Cancel invitation.
Managing members: use the row menu to Change role or Remove from workspace. The Owner cannot be changed or removed.
Studio is billed per member, so adding or removing members changes the bill.
Common messages:
| Message | Meaning |
|---|---|
| {Plan} supports exactly one workspace member | Subscribe to Studio to add members |
| Member already exists | That person is already in the workspace |
| Invitation expired | Send a new invitation |
| This workspace cannot accept members until billing is restored | The workspace is view-only |
Roles
| Role | Can do |
|---|---|
| Owner | Everything, including deleting the workspace |
| Admin | Everything except deleting the workspace |
| Lead coach | Manage all clients. Create and edit programs, exercises, nutrition, habits, forms and resources. View payments and packages. Use the Agent. Cannot change workspace settings, members or payment setup |
| Coach | See and manage assigned clients. Create programs, nutrition, habits, forms and resources. Edit only their own programs. View payments for assigned clients. Use the Agent. Invite clients |
| Staff | View only. No Agent, payments or check-in requests |
Payments, packages, coupons, Earnings and client onboarding need an Owner or Admin role as well as Pro or Studio.
Integrations
Integrations in the main sidebar has:
- Stripe, to take payments. See Packages, payments and earnings.
- Telegram, to use the Agent from Telegram.
No other integrations are available at the moment. The Integrations page inside Settings is not in use yet.
Common questions
I can’t see Members or Team. It needs Studio and an Owner or Admin role.
I can’t edit workspace settings. Only Owners and Admins can.
How do I transfer ownership of a workspace? This is not available in the app. Contact support.
How do I delete my coach account?
Deleting a workspace is done in Settings > General. To delete your personal
account and data, email privacy@straton.fit.
The email change link never arrived. It is sent to your current email address, not the new one.