Coaches: getting started and finding your way around
Coaches work in the Straton web app at app.straton.fit. Clients use the iOS
app. This article covers creating a coach account, setting up a workspace and
the layout of the web app.
Creating an account
- Go to
app.straton.fitand choose Sign up. - Enter your name, email and a password of at least 8 characters, or use Continue with Google or Continue with Apple.
- Complete the “I’m not a robot” style check. If it is skipped the form shows “Please complete the verification”.
- Click Create account.
A verification email is sent. The link is valid for 60 minutes. You can start using Straton before verifying, but a verified email is needed for the free trial.
Setting up your workspace
After signing up you go through three short steps.
Step 1: Create your workspace
- Workspace Name, for example “FitPro Coaching”.
- Workspace URL. This becomes
app.straton.fit/your-url. It must be 3 to 50 characters, using lowercase letters, numbers and hyphens. The form tells you if the URL is already taken. - How many clients you work with.
Step 2: Tell us about your coaching
- Where you are based.
- How you coach: 1:1 Coaching, Group Training, Online Coaching, In-Person, Hybrid.
- Whether you have existing clients.
Step 3: One last thing
- How you heard about Straton.
Click Create Workspace. Your 14-day free trial starts. No payment method is needed. See Plans, billing and trial.
Signing in
- Sign in with email and password, Google or Apple.
- Forgot password? sends a reset link valid for 60 minutes. Resetting your password signs you out everywhere else.
- If the reset email does not arrive, check spam, then request a new link.
The layout
After signing in you land on the Agent page. There is no separate dashboard. The Agent’s briefing shows what needs your attention.
Sidebar
| Group | Item | What it is |
|---|---|---|
| Coaching | Agent | Your assistant and daily briefing |
| Coaching | Inboxes | Everything waiting on you: applications, onboarding, check-ins, intakes |
| Coaching | Clients | Your client list and profiles |
| Coaching | Messages | Conversations with clients |
| Coaching | Products | Coaching packages, digital products and coupons |
| Libraries | Programs | Training program templates |
| Libraries | Exercises | Your exercise library |
| Libraries | Nutrition | Plans, recipes and ingredients |
| Libraries | Habits | Habit templates |
| Libraries | Forms | Check-in, intake and onboarding forms |
| Libraries | Client Onboarding | The application and checkout flow new clients go through |
| Libraries | Resources | Files and links to share |
| More | Integrations | Stripe and Telegram |
| Footer | Earnings | Revenue and purchases |
| Footer | Team | Workspace members |
| Footer | Settings | Account and workspace settings |
Some items only appear for certain plans and roles:
| Item | Needs |
|---|---|
| Products, Client Onboarding, Earnings | Pro or Studio, and an Owner or Admin role |
| Team | Studio, and an Owner or Admin role |
Automations is shown as “Soon” and is not available yet.
Other parts of the screen
- Workspace switcher (top of the sidebar): move between workspaces, open workspace settings, or create a new workspace. Your plan is shown as a badge.
- Notification bell: your in-app notifications, with Mark all as read.
- Pinned Clients: appears once you pin a client.
- Billing card (bottom of the sidebar): trial days left, or a billing problem that needs attention.
- User menu: Settings, light or dark mode, Help (opens a chat with Straton support) and sign out.
- Message dock: a floating Messages button on larger screens. Turn it off in Settings > Preferences.
There is no global search. Each page has its own search box.
When a page says a plan is required
If your plan does not include a feature, the page shows “{Feature} requires {Plan}”.
- The billing manager sees View plans.
- Everyone else sees “Contact the workspace billing manager to change plans.”
- “Unable to verify this workspace plan” means billing details could not be loaded. Click Retry.
A suggested first hour
- Add your logo and brand colour in Settings > General.
- Copy a few programs from the Straton Library, or build your own.
- Create a check-in form under Forms.
- On Pro or Studio: connect Stripe under Integrations, create a package under Products, then publish a Client Onboarding flow.
- Invite your first client from Clients > Invite client.
Common questions
Can I use Straton on my phone as a coach? The coach tools are a web app, designed for a computer browser. The iOS app is for clients and individuals.
Can I have more than one workspace? Yes. Use Create new workspace in the workspace switcher. Each workspace has its own plan and billing. The free trial is available once per account.
Can I change my workspace URL later? Yes, in Settings > General. Existing links to the old URL stop working, so update anything you have shared.
I never received the verification email. Check spam. A new verification email is sent each time you sign in while unverified.