---
{
  "title": "iOS app: basics, sign-in and getting around",
  "seo": {
    "description": "The Straton iOS app is used by two groups:"
  },
  "sidebar": {
    "label": "Basics, sign-in and getting around"
  }
}
---

The Straton iOS app is used by two groups:

- **Individuals**, who train on their own with a plan built by Straton.
- **Coach clients**, who train with a Straton coach.

It is the same app. What you see depends on who you train with.

## Requirements

| | |
| --- | --- |
| Device | iPhone |
| iOS version | iOS 17 or later |
| Orientation | Portrait |
| iPad | No iPad version |
| Android | Not available |
| Web | There is no web version of the client app |
| Language | English |

## First launch

The Welcome screen has two buttons.

**Get started** asks "How are you training?":

- **On my own** starts the setup questions for individuals. See
  [Individuals: getting started](/individuals/getting-started).
- **With a coach** asks for the six-character code from your coach's email. See
  [Joining your coach](/coach-clients/joining-your-coach).

**Already have an account? Log in** offers:

- Continue with Apple
- Continue with Google
- Continue with email

## Signing in

- Sign in the same way you signed up. Signing in with a different Apple ID or
  Google account creates a new, empty account instead of opening your existing
  one.
- Passwords must be at least 8 characters.
- There is no "forgot password" link in the app. Reset your password on the web
  at `app.straton.fit`: choose **Forgot password?** on the login page. The reset
  link is valid for 60 minutes.
- Your email address cannot be changed in the app. Contact support if it needs
  to change.

### "How do you want to train?"

This screen appears when you are signed in to an account that has no plan and no
coach. It usually means one of two things:

- You signed in with a different account from the one your coach's invitation
  was accepted on. Sign out and sign in with the right one.
- You have not accepted your coach's invitation yet. Open the invitation link
  from your email, or sign out, tap **Get started > With a coach** and enter
  your code.

If **Train on your own** is offered on this screen, you can choose it to start a
personal plan.

## The five tabs

| Tab | What it shows |
| --- | --- |
| Home | Today's workout, any check-in waiting, today's nutrition, habits due, body stats and recovery |
| Trains | Your programs and training statistics |
| Nutrition | Calorie and macro targets, today's meals and your food log |
| Habits | Habits due today, consistency and streaks |
| Profile | Your details, progress, check-ins, settings, billing and support |

### Home

- A greeting, a flame showing your workout streak, and (for coach clients) the
  Messages icon.
- **Workout cards** for today. Swipe between them. Tap **Start workout**. On a
  day with nothing scheduled you see a rest day card.
- **Check-in or intake card** when one is waiting.
- **Nutrition card** with calories and macros so far.
- **Due today**: habits you can log in place.
- **Body**: weight and body fat.
- **Recovery**: four cards from Apple Health. See [Apple Health](/app/apple-health).

Pull down to refresh.

### Trains

- **My programs**, with **View all**. Programs are marked Active, Paused,
  Completed or Upcoming, and Scheduled or Self-paced.
- Statistics for 30 days, 90 days or all time: sessions, volume, time, streak,
  adherence, effort, body composition, muscle balance, a consistency heatmap and
  your top exercises.
- Tap an exercise for its progression, personal records and history.

Statistics appear after your first finished workout.

## Training with more than one coach, or a coach and a personal plan

One account can belong to several workspaces, for example a coach and a personal
plan. When it does, a **Training with** menu appears on Home and on Profile. Tap
it to switch. Everything in the app changes to that workspace. A personal plan
is labelled "Personal".

## Offline and syncing

- The app keeps a saved copy of your data, so screens open quickly and can be
  viewed without a connection.
- "Showing your saved copy" means you are seeing saved data. Tap **Retry** to
  refresh.
- Saving anything needs an internet connection: finishing a workout, logging
  food or a habit, sending a check-in or a message.
- **A workout in progress is kept only while the app stays open.** If the app is
  force-closed or crashes mid-workout, the sets logged in that session are lost.
  Minimising the app or locking the phone is fine.

## Getting help

**Profile > Help & support** opens a chat with Straton support. If chat is
unavailable it opens an email to `support@straton.fit`.

## Common questions

**I signed in and my plan or coach is gone.**
You are probably in a different account. Sign out and sign in with the method
you used originally (Apple, Google or email).

**Can I use the app on two phones?**
Yes. Sign in with the same account on both. A workout in progress is not shared
between devices.

**Is there an Android app?**
No. Straton is available on iPhone only.

**Is there an Apple Watch app or a Home Screen widget?**
No. During a workout the app shows a Live Activity on the Lock Screen and
Dynamic Island.

**"Can't reach the server. Check your connection."**
Check Wi-Fi or mobile data, then pull down to refresh. If the problem continues
on a good connection, contact support.